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Lead Support Services Specialist

Small Business Administration

HybridFull-timeCustomer Support

Key skills

  • Compliance

This position is located in the Small Business Administration, Office of the Chief Operating Officer in Washington, DC. The incumbent provides technical and operational leadership to staff responsible for delivering mission-essential administrative support services and serves as the principal advisor to senior leadership on administrative services policies, programs, workforce operations, and agency-wide support strategies.

Qualifications

GS-13: One year of specialized experience, equivalent to the GS-12 grade level in the Federal service, obtained in either the private or public sector: Leading and administering administrative support programs for a large organization, including facilities, logistics, property and fleet management, mail operations printing services and contract oversight. Developing and implementing policies and SOP's. Managing budgets and resources ensuring compliance with federal laws and regulations. These qualifications must be clearly referenced in your resume. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Support Services Administration Series 0342 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above. All qualification requirements must be met by 11:59 pm (Eastern Time) on 11/06/2026.

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