Supervisory IT Specialist (Project Manager), GS-2210-15 FPL GS-15 (DH)

This position is in the U.S. Department of Education (ED), Federal Student Aid (FSA), Chief Technology Office (CTO). FSA manages the administrative and oversight functions supporting programs authorized under Title I and Title IV of the Higher Education Act of 1965.

Qualifications

Minimum Qualification Requirements You may meet the minimum qualifications for the GS-15, if you possess the specialize experience, education, or a combination of the two. Specialized Experience for the GS-15 One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience leading enterprise Agile portfolios in a technology Project Management Office (PMO), managing intake, prioritization, governance, and making incremental funding decisions, related to complex governmental or business acquisitions and vendor performance for multi-million dollar modernization programs with task orders or contracts aligned with capital planning using agile methodologies (Scrum, Kanban, and SAFe) and portfolio metrics to deliver multiple releases yearly, accelerate cycle times, and improve on-time delivery. 2. Experience in supervising/leading teams responsible for leading major IT projects and initiatives; responsible for workforce planning, managing performance, mentoring team members, and ensuring the team outcomes align to organizational goals and objectives. 3. Experience supervising/leading project management teams, and implementing PMO tools and reporting frameworks, including configuring IT DevOps and project management systems (e.g., JIRA) integrated with portfolio dashboards and automated status reporting as well as ensuring the creation of standardized project artifacts including risk registers, independent cost estimates, and Agile performance metrics complete compliance checkpoints to enhance portfolio transparency and reporting. Basic Experience Requirements Example (Supervisory IT Positions ):Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies, in addition to meeting the specialized experience requirement as demonstrated through the assessment of skills. You must possess IT-related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the ten competencies listed below. Accountability-Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. 2. Customer Service- Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. 3. Decisiveness- Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. 4. Flexibility- Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. 5. Integrity/Honesty- Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. 6. Interpersonal Skills- Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. 7. Oral Communication- Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. 8. Problem Solving- Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. 9. Resilience- Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. 10. Written Communication- Writes in a clear, concise, organized, and convincing manner for the intended audience. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Skill in leading or directing people, teams and programs / projects associated with IT application development; the development of mission-critical enterprise class applications, and enterprise-wide Information Technology (IT) projects. 2. Skill in IT application development methods, processes and standards. 3. Ability applying project management methodology tools and techniques. 4. Ability to develop acquisition artifacts required to establish and maintain the ongoing operations of a system.