SENIOR GUEST SERVICES REPRESENTATIVE

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Eagle's Rest Inn on Dover AFB. Flexible - Works from 0-40 hours per week

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/06/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience in utilizing automated systems and computer software (i.e., hotel property management system or equivalent). Experience in providing verbal and written communication tactfully when attending to the needs of guests and enforcing various policies, requirements and rules of the facility.running cashier reports, etc.). Previous experience leading the work of others is highly desirable.