SUPERVISORY, LODGING PROGRAM SPECIALIST

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Qualifications

Four or more years of professional leadership experience in the hospitality industry that demonstrates the knowledge of hotel business practices, program management, financial principles, branded standards, and administration procedures. Applicable education may be substituted for years of experience. Must have the ability to evaluate the effectiveness of policies, procedures, promotions, and installation programs. Must be willing to travel. Must possess excellent oral and written communication skills. Must be able to provide leadership and mentoring to facility level managers. Must have a strong understanding of forecasting, management of variable expenses, and labor productivity standards. Must be able to interpret results from guest satisfaction surveys and market penetration reports and assist with development of improvement action plans. Must be able to conduct sales calls to central reservations call center, tenant military units and housing personnel who may assign members to stay at the official Lodging Facilities.