Mission Support Specialist

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, in Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

Qualifications

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. GS-11 Minimum Qualifications: Specialized Experience: At least one year of specialized experience, equivalent to the GS-09 level in the Federal service, performing 3 or more of the following: Coordinating and monitoring a variety of administrative projects (i.e. budget, personnel, travel, space, logistics); Identifying and recommending solutions to a wide range of administrative problems; Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies; Preparing reports and documents to present information; Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. GS-12 Specialized Experience: Applicant must demonstrate at least one year of specialized experience, equivalent in difficulty and responsibility to the GS-11 level in the Federal service, performing 3 or more of the following: Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables; Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports; Providing advice on a variety of administrative and management programs and procedures; Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions; and Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.