Management & Program Analyst - Information Systems Management

The Department of Veterans Affairs (VA) Office of Accountability and Whistleblower Protection (OAWP) was statutorily established by the VA Accountability and Whistleblower Protection Act of 2017. OAWP receives and investigates allegations of misconduct, poor performance, and whistleblower retaliation against VA senior leaders; and allegations of whistleblower retaliation against VA supervisors.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/02/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Applicants must have one year of specialized experience equivalent to at least the GS-13 level that demonstrates experience planning, coordinating, conducting, or managing quality assurance testing, user acceptance testing, regression testing, release readiness, sprint coordination, or Agile/Scrum activities for enterprise business systems; developing test scripts, documenting defects, validating acceptance criteria, coordinating with developers and business stakeholders, preparing release notes or deployment documentation, tracking work in Jira or similar tools, and ensuring system changes are tested and released in a controlled manner to reduce production risk. Your resume must clearly describe how you meet these requirements. It must include detailed descriptions of your duties for each position, as well as hours worked per week, salary, and start/end dates (month/year) so that one (1) full year of specialized experience at the GS-13 level can be verified. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the specialized experience requirement and demonstrate documented successful experience in a majority of the following job-related areas: creating test plans, test scripts, test cases, regression tests, User Acceptance Plans, defect documentation, or test summary reports; coordinating release readiness, deployment validation, release notes, go/no-go decisions, rollback considerations, or post-release verification; supporting Agile ceremonies, sprint planning, backlog grooming, Jira boards, user stories, acceptance criteria, or sprint closeout; documenting defects, prioritizing issues, validating fixes, tracking release risk, or communicating production-readiness concerns; testing or supporting case management systems, CRM platforms, Dynamics 365, Power Platform, SharePoint, portals, or comparable enterprise workflow systems; and preparing testing artifacts, release documentation, stakeholder updates, SOPs, user guidance, or status reports. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list the grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary, although some slight physical effort may be required. Travel may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Local Commuting Area: The local commuting area for this position is defined as being within 50 miles of available VA office space.