Management & Program Analyst

The Management and Program Analyst is located in the Physical Medicine and Rehabilitation line of the Phoenix VA Health Care System (PVAHCS). The purpose of this position is to provide senior management with data on the patterns of care, patient outcomes, and cost associated with the health care processes. Provides daily operational support to improve accessibility and achieve the overall goal of establishing avenues of care that are timely, appropriate, of high quality and cost efficient.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-7 position you must have served 52 weeks at the ???????GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Grade GS-7 (Developmental) Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Collecting and validating operational data and assisting with reports and summaries. Monitoring routine workflow and performance indicators and identifying straightforward operational issues. Assisting with consult/request, scheduling, workload, and other administrative processes and resolving routine discrepancies. Maintaining records and standard documents and assisting with user access and data tracking activities in organizational systems. Supporting planning and process improvement activities through information gathering, coordination, and implementation support. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have one (1) full year of graduate level education or superior academic achievement in a related field. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and graduate education may be used to qualify applicants for GS-7 level. GS-9 (Full Performance Level) Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Analyze operational and program data to identify trends, gaps, discrepancies, and opportunities for improvement and prepare recurring or ad-hoc reports to support management decision-making. Conduct workflow, workload, or organizational analyses and develop recommendations to improve operational effectiveness. Apply process improvement methods to resolve operational issues and evaluate program outcomes. Oversee consult, request, scheduling, and other administrative processes and resolve related workload, access, or data discrepancies. Manage user access and data-tracking processes and maintain organizational records, systems, and governance documents. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education in a related field leading to such a degree. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first year or 18 semester hours may be used to qualify applicants for the GS-9 level. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.