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FACILITY OPERATIONS SPECIALIST

U.S. Army Corps of Engineers

On-siteFull-timeCustomer Support

Key skills

  • Customer Support

About the Position: Serves within the operations function at a complex Civil Works Project Office with numerous Critical Infrastructure assets and systems, supporting several District organizational elements executing multiple business line efforts and missions, through the execution, oversight, and administration of Facilities Operations Service Contracts, and direct supervision of Park Rangers and Recreation Program Activities, and of Custodial Program.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. You will be evaluated on the basis of your level of competency in the following areas: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reasoning Self-Management Stress Tolerance Teamwork GS-11: Specialized Experience: One year of specialized experience which includes experience with a wide range of operation practices, maintenance methods and systems, and construction techniques used to manage operational facilities such as locks, dams, hydroelectric power plants, visitor centers, parks and grounds, warehouses, and workshop facilities. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. with a major study in engineering, industrial arts, property management, or business administration. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. GS-12: Specialized Experience: One year of specialized experience which includes experience with a wide range of operation practices, maintenance methods and systems, and construction techniques used to manage operational facilities such as locks, dams, hydroelectric power plants, visitor centers, parks and grounds, warehouses, and workshop facilities. Scheduling management knowledge to effectively plan work schedules for employees and forecast constraints or requirements resulting from activities undertaken by other organization elements, contractors, and third-party entities with constantly changing demands. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent.

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